Mike Martin was extremely helpful before, during and after our purchase of a 2017 X5. He is very knowledgeable and his service was phenomenal. Highly recommend Bavaria to anyone in the market for a BMW. Be sure to ask for Mike!
Mike Martin helped me find my perfect car! He was extremely helpful and knowledgeable, and I would highly recommend him to anyone looking for a BMW.
Mike Martin was great to deal with. We were able to send him details of what we wanted through text and get a pre-approval done without any issues. Within the week they had the 328i ready to go. There was one minor issue that couldn’t be done before delivery Mike arranged to have it done the week after and arranged a loaner vehicle so that it could be hassle free. Highly recommend Bavaria. We will definitely be purchasing our next BMW with the help of Mike!
They were great to deal with Mike Martin was very straight forward and up front. I was impressed buy them being courtious and respectable while making first contact via text on kijij. Some dealers wont talk price without corralling you into thier office but this one was different. We had the deal all in place before meeting in person. I have a final repair on the used vehicle to get fixed so I will see how they are to follow through on comitments.
Picked up my car on the weekend and can only say good things about Bavaria and the positive experience there. It's changed and improved and I like it! My Sales Consultant, Bill Bentley, was wonderful. My process was long and drawn out and he was nothing but professional. He even brought the car to my workplace because I was too bust to get away ! The best customer service all-round. Sales Manager, Chris Hussein, is first class and makes one feel like they matter to the business, as did Bo Ge, Chris Brown and Kingsley. Even the receptionists are friendly and inviting. I am grateful for the kindness and really, it's how it should be, but one doesn't always encounter such great people in many retail environments these days. As a woman, sometimes I"ve been ignored in a dealer showroom. I felt totally respected and appreciated . German cars are my 'Jam' (LOL) and they earned my loyalty. Thanks Everyone!
Just picked up my new car yesterday and have nothing but good things to say about Bavaria BMW. Bill Bentley was my Sales consultant. He was patient, honest and most professional and I highly recommend him if you are looking for great service. Everyone is so friendly and willing to help. Chris Hussein, Sales Manager, is first class and makes one feel important to their business. Bo Ge, in finance, Kingsley and Chris Brown help make the experience pleasant. If you are looking for a BMW, this is the dealer 'go to'. Even the receptionists are lovely! Thanks everyone!
Went with my cousin to buy her a used X5. After just explaining to jessy exactly what she needed he provided her with both an option of an X5 and a X3. After both test drives the X3 was clearly the one! Jessy is a great, honest sales consultant that definatly takes his time to listen to his clients needs and I will definatly be buying my next bmw of him!!
Recently bought BMW X5 at Bavaria. Wonderful experience especially with Raymon. He is a very nice guy and helped us a lot to find the right vehicle. Also, he went the extra mile to fulfill his commitment and came all the way from Edmonton to Drayton Valley to deliver the vehicle. Really appreciate his extra efforts. I would highly recommend this place to everyone.
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