Frequently Asked Questions
Welcome to Bavaria BMW, Edmonton's original BMW dealership, serving for over 25 years. As part of the Go Auto family, we’re dedicated to meeting all your automotive needs. Our customers expect more, and we strive to exceed those expectations with world-class vehicles, sales, and service.
We make finding your perfect vehicle easy with stress-free shopping and exceptional service.
About Bavaria BMW
Where is Bavaria BMW located?
Bavaria BMW is located in Edmonton, Alberta, proudly serving drivers throughout Edmonton and surrounding communities.
What are your hours of operation?
Our Sales, Service, and Parts departments operate on specific schedules throughout the week. Please visit our website or contact us directly at 780-484-0000 for the most up-to-date hours.
Do I need an appointment to visit?
Walk-ins are welcome in our showroom. However, we recommend booking a sales consultation or service appointment to ensure personalized attention.
Sales: 780-484-0000
Service: 587-602-4801
Parts: 587-602-4801
What types of vehicles does Bavaria BMW sell?
We offer a full lineup of new BMW vehicles, including sedans, coupes, SUVs, plug-in hybrids, and BMW M performance models. We also carry BMW Certified Pre-Owned vehicles and a curated selection of premium pre-owned inventory.
Buying a Vehicle
What is BMW Certified Pre-Owned (CPO)?
BMW Certified Pre-Owned vehicles undergo a comprehensive multi-point inspection and include limited warranty coverage and roadside assistance. Availability varies by inventory.
Are vehicles inspected before sale?
Yes. All pre-owned vehicles are thoroughly inspected to help ensure quality, performance, and reliability.
How do I book a test drive?
Test drives are always encouraged so you can feel confident in your decision. On our vehicle inventory page, click the vehicle you are interested in and select the “book a test drive” button.
Can I complete my purchase online?
Many steps, including browsing inventory, submitting a trade-in request, and applying for financing, can be completed online. Our team will guide you through the remaining steps in-store or virtually.
Can I reserve a vehicle?
Yes. If you find a vehicle you’re interested in, contact our team to discuss reserving it while you finalize your purchase details.
Can I transfer a vehicle from another Go Auto dealership?
In many cases, yes. Through the Go Auto network, vehicles may be transferred between participating dealerships if available.
Financing and Trade-Ins
Does Bavaria BMW offer vehicle financing?
Yes, financing is available for vehicles at Bavaria BMW. Visit our Finance page to determine how you can get approved.
To learn more about financing a vehicle take a read through Financing a Car 101: Interest Rates, Down Payments & Monthly Costs | Go Auto
Do you offer BMW lease options?
Yes. Leasing is a popular option for many BMW drivers. Our team can review current lease programs and help you determine whether leasing or financing best suits your needs. For more information visits our finance page here.
Can I choose my payment frequency?
Yes. Depending on your financing agreement, you may be able to select weekly, bi-weekly, or monthly payment options.
Can I sell my vehicle without buying another?
Yes. We may purchase vehicles outright, even if you are not purchasing another vehicle at the same time. Visit our website to get an estimate.
Can I trade in a vehicle with an existing loan?
Yes. Our team can review your current loan balance and explain how it may be incorporated into your next vehicle purchase.
Service & Maintenance
How do I book a service appointment?
Service can be booked online or by phone. We recommend booking in advance to secure your preferred date and time. Our online service booking tool makes it easy to choose your location, service, and appointment time.
Are your technicians factory-trained?
Yes. Our technicians are BMW-certified and trained to service BMW vehicles using specialized diagnostic tools and equipment.
Do you use genuine BMW parts?
Yes. We use genuine BMW OEM parts designed specifically for your vehicle to maintain performance, safety, and warranty standards.
Do you offer seasonal tire services?
Yes. We provide tire changes, balancing, storage options, and seasonal maintenance services to prepare your vehicle for changing road conditions.
Do you perform multi-point inspections?
Yes. We offer comprehensive multi-point inspections to help ensure your vehicle remains in optimal condition.
Do you service BMW vehicles purchased elsewhere?
Yes. We service BMW vehicles regardless of where they were originally purchased.
About Go Auto
What is Go Auto?
Go Auto is one of Canada’s largest automotive dealer groups with locations across multiple provinces and thousands of vehicles available online and in-store.
Can I shop inventory across all Go Auto dealerships?
Yes. You can Browse Inventory from across the network and request vehicle transfers between locations when available.
Is there a Go Auto app I can use?
Yes! Download the Go Auto App to start earning Go Card rewards today. Book service appointments with ease, view your entire service history with video and photos, pay for your service and more!
Through the Go Auto App you can earn exclusive rewards like:
10% savings on parts and service invoices every time your vehicle is serviced.
Get 5% of what you pay back in Rewards.
Get $500 on your Go Card when you refer family and friends to buy a new vehicle.
Is Go Auto a Canadian company?
Yes, Go Auto is a Canadian Company, with it's first dealership being founded in Edmonton, Alberta. Learn more about us!
What are the benefits of using Go Auto?
Go Auto offers a simple, trusted car-buying experience backed by one of Canada’s largest dealership networks. Enjoy access to a wide selection of vehicles, competitive pricing, inspected inventory, flexible financing, and ongoing support after your purchase, all in one place.
Customer Support & Contact
Who do I contact for help?
Our team at Bavaria BMW is available to assist with sales, leasing, service, financing, and parts inquiries. You can contact us by phone or live chat through our website.
Sales: 780-484-0000
Service: 587-602-4801
Parts: 587-602-4801
Is there live support if I have questions online?
Yes. Our website offers live chat support to assist while you browse inventory or explore financing options.
Still Have Questions?
Our team at Bavaria BMW is here to help, whether you’re exploring a new BMW, considering leasing options, or scheduling service.
Contact us today to speak with a BMW specialist or book your appointment online.